Story URL: http://news.medill.northwestern.edu/chicago/news.aspx?id=216450
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Katy Nielsen/MEDILL


Uber drives change in cab industry

by Katy Nielsen
Feb 21, 2013


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Uber is a smartphone app that lets you hail a cab or limo with a touch of the screen. The app takes the middle man out of the taxi dispatch system and allows the customer connect directly with the driver. Users may like the convenience, but taxi drivers are crying foul. A lawsuit filed against Uber by Chicago's cab companies could potentially shut down the app.