Story URL: http://news.medill.northwestern.edu/chicago/news.aspx?id=228772
Story Retrieval Date: 9/20/2014 11:01:27 AM CST
Most restaurants give customers a menu that lists all of the food options available. This is especially true at places where they order over the counter. It makes it quick to get in, place an order, and get out. But some chains will still allow consumers to go off the board. Potbelly's secret menu isn't such a secret anymore, and restaurants like Chipotle allow well-known custom orders too.