{"id":11424,"date":"2015-03-25T08:00:04","date_gmt":"2015-03-25T13:00:04","guid":{"rendered":"http:\/\/news.medill.northwestern.edu\/chicago\/?p=11424"},"modified":"2015-03-20T13:53:01","modified_gmt":"2015-03-20T18:53:01","slug":"purple-pricing-winning-for-northwestern-athletics","status":"publish","type":"post","link":"https:\/\/news.medill.northwestern.edu\/chicago\/purple-pricing-winning-for-northwestern-athletics\/","title":{"rendered":"\u2018Purple Pricing\u2019 Winning For Northwestern Athletics"},"content":{"rendered":"<p>By Bennet Hayes<\/p>\n<p>Your football team has won a single bowl game since 1948. Your men\u2019s basketball program has never been to the NCAA Tournament. Now go sell some tickets, university athletic department.<\/p>\n<p>Neither of Northwestern\u2019s major-revenue athletic programs can claim much in the way of postseason history, but that hasn\u2019t stopped its ticket office from finding success.<\/p>\n<p>Northwestern\u2019s athletic department unveiled \u201c<a href=\"http:\/\/www.nupurplepricing.com\/\" target=\"_blank\">Purple Pricing<\/a>\u201d during the 2012-13 men\u2019s basketball season. The ticketing method, a variable pricing strategy best described as a \u201cmodified Dutch auction\u201d system, is now being used as a mechanism to drive ticket revenue for other university athletic departments.<!--more--><\/p>\n<p>\u201cNorthwestern operated with an archaic ticket pricing system,\u201d NU Athletics Director of Communications Paul Kennedy said via email. \u201cNearly every seat in the venue for every game was sold at the same price point, one that was undervalued for most games and severely undervalued for high-demand events.\u201d<\/p>\n<h1>Solving from within<\/h1>\n<p>The athletic department stayed within its own university community in attempting to fix the problem. Sandeep Baliga, a professor at Northwestern\u2019s Kellogg School of Management, worked with Jeff Ely, a professor in the NU Economics department, to create an alternative ticket pricing strategy for the athletic department.<\/p>\n<p>Purple Pricing functions by setting an initial ticket price well above face value. Many fans will purchase tickets at this initial offering rate, while others will wait and respond as the price gradually decreases with game day approaching. Demand on the secondary market is the biggest determiner of just how far these prices will fall, or if they do at all, Baliga said.<\/p>\n<p>\u201cThey wanted to do something new and we had several proposals for them,\u201d Baliga said. \u201cNorthwestern is a research university which is all about innovation, and the ticket office reflected that. They picked the most innovative one.\u201d<\/p>\n<p>The final, most critical piece of Baliga and Ely\u2019s strategy: Fans will be reimbursed the difference between whatever they paid for the ticket and the final price. So if a fan immediately buys the $125 ticket and then watches the final price end up at $90, there will be a $35 rebate headed their way.<\/p>\n<p>\u201cOur solution, from a revenue perspective, works incredibly well for high-demand games,\u201d said Baliga. \u201cHigh demand, limited supply \u2013 that\u2019s where we are going to do really well.\u201d<\/p>\n<p><iframe title=\"Purple Pricing Video 2014\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/9NoHM3OVzs4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<div id=\"featurecaption\">Purple Pricing founders Sandeep Baliga and Jeff Ely explain how their ticketing strategy\u00a0works (Northwestern University)<\/div>\n<div><\/div>\n<p>Northwestern agrees. Purple Pricing proved successful enough during its trial run that the athletic department implemented the strategy at two football games in each of the 2013 and 2014 seasons. They continue to utilize it for select men\u2019s basketball games, as well.<\/p>\n<p>\u201cIt has been remarkably successful in all aspects,\u201d Kennedy said. \u201cTicket revenues are up and dollars that would have previously been spent on the secondary market are now coming to Northwestern, so they can be re-invested in supporting our student-athletes.\u201d<\/p>\n<h1>The rise of variable ticket pricing<\/h1>\n<p>Northwestern is one of a handful of universities now working with variable pricing strategies, but professional sports franchises have been experimenting with dynamic ticket pricing for some time now.<\/p>\n<p>\u201cProfessional teams have more of a revenue-driven focus than what colleges do,\u201d said Jan Eglen, founder of <a href=\"http:\/\/www.digonex.com\/\" target=\"_blank\">Digonex<\/a>, which works with professional teams to come up with alternate ticket pricing options. \u201cThe colleges depend more on other sources of revenue, such as donations and loyalty programs.\u201d<\/p>\n<p>Rankling fans and donors with an unfamiliar and complex new ticketing system was a point of concern for many universities. But Kennedy said complaints about Purple Pricing from Northwestern fans have been rare.<\/p>\n<p>\u201cWe worked very, very hard to make sure to explain Purple Pricing to fans in a clear, concise manner when we introduced the program several years ago,\u201d he said. \u201cThere were certainly questions, but those have dwindled each year.\u201d<\/p>\n<p>David Gravenkemper, Washington\u2019s associate athletic director, said there have been similarly low levels of discontent among his school\u2019s fan base since hiring Digonex to manage their ticket pricing in 2012.<\/p>\n<p>\u201cThis is really just affecting our single-game buyers,\u201d Gravenkemper said. \u201cWe had a few complaints here and there, with big games especially, but I was surprised by how little backlash we had.<\/p>\n<p>\u201cI think it\u2019s two different types of customers and our season-ticket holders \u2013 our most loyal customers &#8212; aren\u2019t seriously affected.\u201d<\/p>\n<p>The parties who are negatively affected by variable ticketing schemes are secondary market sellers, such as StubHub and Ticketmaster. Baliga said Purple Pricing effectively redistributes a chunk of the secondary market\u2019s profit margin back to athletic departments.<\/p>\n<h1>Bright future for Purple Pricing<\/h1>\n<p>Baliga and Ely have already taken their model elsewhere in the college athletics world: they assisted Georgia Tech with basketball ticket pricing this season. Their company, <a href=\"http:\/\/www.theticker.biz\/\" target=\"_blank\">Ticker<\/a>, offers versions of the Purple Pricing model to contractors in a variety of industries.<\/p>\n<p>\u201cWe\u2019re just starting to experiment in other places \u2013 professional sports, music, theater,\u201d Baliga said. \u201cAnything with a fixed capacity and uncertain demand is our purview.\u201d<\/p>\n<p>Ticker has yet to be proven effective in other markets, but the innovative strategy that fueled Purple Pricing has been a revenue-generating winner for Northwestern.<\/p>\n<p>And for an athletic department unaccustomed to on-field success, a victory in the ticket office is worth celebrating.<\/p>\n<p>\u201cIt\u2019s now a normal part of the ticket-buying experience at Northwestern for big events,\u201d Kennedy said. \u201cPurple Pricing has been an effective strategy for us.\u201d<\/p>\n<div id=\"featurecaption\">Photo at top: Purple Pricing is helping to fill seats at Northwestern athletic events. (Mlehrer\/<a href=\"http:\/\/commons.wikimedia.org\/wiki\/File:Sunbowl-sculptedn.jpg\" target=\"_blank\">Wikimedia Commons<\/a>)<\/div>\n","protected":false},"excerpt":{"rendered":"<p>By Bennet Hayes Your football team has won a single bowl game since 1948. Your men\u2019s basketball program has never been to the NCAA Tournament. Now go sell some tickets, university athletic department. Neither of Northwestern\u2019s major-revenue athletic programs can claim much in the way of postseason history, but that hasn\u2019t stopped its ticket office [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":11466,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,243],"tags":[],"class_list":["post-11424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sports","category-winter-2015"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u2018Purple Pricing\u2019 Winning For Northwestern Athletics - Medill Reports Chicago<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.medill.northwestern.edu\/chicago\/purple-pricing-winning-for-northwestern-athletics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2018Purple Pricing\u2019 Winning For Northwestern Athletics - Medill Reports Chicago\" \/>\n<meta property=\"og:description\" content=\"By Bennet Hayes Your football team has won a single bowl game since 1948. 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