{"id":29128,"date":"2016-02-11T13:54:00","date_gmt":"2016-02-11T19:54:00","guid":{"rendered":"http:\/\/news.medill.northwestern.edu\/chicago\/?p=29128"},"modified":"2016-02-11T13:54:00","modified_gmt":"2016-02-11T19:54:00","slug":"video-chicago-hack-night-gets-involved-in-illinois-use-of-technology","status":"publish","type":"post","link":"https:\/\/news.medill.northwestern.edu\/chicago\/video-chicago-hack-night-gets-involved-in-illinois-use-of-technology\/","title":{"rendered":"VIDEO: Chicago Hack Night gets involved in Illinois\u2019 use of technology"},"content":{"rendered":"<p><strong>By Lucia Maffei<\/strong><\/p>\n<p class=\"dropcap\">Hardik Bhatt needs help.<\/p>\n<p>The Chief Information Officer for the State thinks that Illinois should complete \u201ca 45-year journey in four years\u201d to reach a level comparable to its peers in using technology to make everyday tasks easier for residents.<\/p>\n<p>To accomplish this goal, Bhatt asked for the help of the participants\u00a0in \u00a0Chicago Hack Night, a weekly meeting of technology enthusiasts at the Merchandise Mart.<\/p>\n<p>According to Bhatt, the State of Illinois ranks third in terms of total spending in technology in the U.S. But when it comes to the outcomes, it ranks\u00a0in only\u00a0 the bottom 25th percentile.<\/p>\n<p><!--more--><\/p>\n<p>This means that it\u2019s not easy for Illinois residents to get a service from the state.<\/p>\n<p>\u201cWe want to be able to renew our driver licenses very quickly. If you are trying to open a business, you want to know exactly every step that you have to go through and you want all the forms you need online,\u201d said Bhatt during a 20-minute presentation at the Chicago Hack Night.<\/p>\n<p>The website of the State of Illinois has a section called <a href=\"http:\/\/www.illinois.gov\/business\/Pages\/default.aspx\" target=\"_blank\">\u201cRun a business.\u201d<\/a> However, the links provided \u2013 including the one called <a href=\"http:\/\/www.illinois.gov\/dceo\/Pages\/default.aspx\" target=\"_blank\">\u201cStarting a business in Illinois: Handbook\u201d<\/a> \u2013 lead mostly to business news and data rather\u00a0than to \u201chow-to-do\u201d information.<\/p>\n<p>\u201cAlso, you want the state to be able to securely keep your information and reuse it,\u201d added Bhatt.<\/p>\n<p>Improving the quality of customer services through better data analytic practices is his main goal. According to Bhatt, there have been too many different systems to store information, causing duplicates and eventually slowing down processes.<\/p>\n<p>Marian Cook, chief strategy officer enterprise IT for the State of Illinois, explained the roots of this situation: \u201cIn the previous administration there was the idea of pushing decision making out to the agencies. There was no collaboration or sharing.\u201d She added: \u201cWe are now consolidating a number of the agencies, bringing together the data and the technology people, implementing government\u2019s agreements to allow us to share data.\u201d<\/p>\n<p>Chicago Hack Night participants \u2013 students, data developers, software engineers, lawyers, employees of the State of Illinois and simply tech lovers \u2013 had different reactions to Bhatt\u2019s words.<\/p>\n<p>[vimeo 155022969 w=474]<\/p>\n<div class=\"featurecaption\">More than 100 people gather at the Chicago Hack Night every Tuesday evening. (Lucia Maffei\/MEDILL)<\/div>\n<p>According to James Salvator, 29, data analyst for a company in Chicago and Lake View resident, the speech was very informative: \u201cAs a data enthusiast, I don\u2019t want people using paper when they could be using Excel. It\u2019s never encouraging if your government doesn\u2019t understand the future of technology and how to appropriately use resources that many of us know how to do.\u201d<\/p>\n<p>Salvator concluded: \u201cIt\u2019s very scary to think about a state where things could be stalled for months because somebody lost the paperwork.\u201d<\/p>\n<p>Others had less positive opinions: \u201cWhat we talked about was surveillance, not about how can we help people do better,\u201d said Tim McGovern, 39, editor for the publishing house O\u2019Reilly and Hyde Park resident. \u201cThere needs to be a little more focus on building a state for its citizens.\u201d<\/p>\n<p>Eureka Foong, 22, a PhD student in Technology and social behavior at Northwestern University, showed caution: \u201cI like the initiative of building a more customer-centered technology, but I want to see concrete steps in this direction.\u201d<\/p>\n<div class=\"featurecaption\">Photo at top: Hardik Bhatt delivers a speech at the Chicago Hack Night, Merchandise Mart 8th floor, on Tuesday evening. Bhatt worked for Cisco Systems for almost 5 years before becoming chief information officer for the State of Illinois. (Lucia Maffei\/MEDILL)<\/div>\n","protected":false},"excerpt":{"rendered":"<p>By Lucia Maffei Hardik Bhatt needs help. The Chief Information Officer for the State thinks that Illinois should complete \u201ca 45-year journey in four years\u201d to reach a level comparable to its peers in using technology to make everyday tasks easier for residents. To accomplish this goal, Bhatt asked for the help of the participants\u00a0in [&hellip;]<\/p>\n","protected":false},"author":244,"featured_media":29133,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,585],"tags":[1288,1287,171],"class_list":["post-29128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-winter-2016","tag-chicago-hack-night","tag-hardik-bhatt","tag-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VIDEO: Chicago Hack Night gets involved in Illinois\u2019 use of technology - Medill Reports Chicago<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.medill.northwestern.edu\/chicago\/video-chicago-hack-night-gets-involved-in-illinois-use-of-technology\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VIDEO: Chicago Hack Night gets involved in Illinois\u2019 use of technology - Medill Reports Chicago\" \/>\n<meta property=\"og:description\" content=\"By Lucia Maffei Hardik Bhatt needs help. The Chief Information Officer for the State thinks that Illinois should complete \u201ca 45-year journey in four years\u201d to reach a level comparable to its peers in using technology to make everyday tasks easier for residents. 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