By Ezra Kaplan

Ride-hailing services like Lyft and Uber have exploded into major metropolitan areas. The services allow non-professional drivers to connect with paying riders through a mobile app. From the convenience of a mobile phone, a passenger can request a driver pickup. Once in the car, the user experience is just like that of riding in a taxi, except, at the end of the ride, the payment is completed electronically with no money changing hands. Kyle Lovett is one of the many Lyft drivers getting Chicagoans to their destinations.